Returns & Cancellations

Orders may be canceled within 24 hours of being placed. After this window, cancellations may no longer be possible as your order may already be in production.

We currently do not accept returns, but your satisfaction is important to us. If there is an issue with your order, such as damage, defects, or receiving the wrong item – please reach out and we’ll gladly send a replacement or issue a refund!

For any questions or concerns, contact us at hello@shopvenusic.com. Please be sure to include your order number in the email!